Fluency in English additional languages are a plusįairmont The Norfolk Hotel has played a leading role in Kenya’s colorful history, and continues to be Nairobi’s finest and best-known luxury hotel.Strong interpersonal and problem solving abilitie.Exprience working with Opera or a related system.Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset.Prior experience leading a reservations team.10 years experience in Reservations with at least 5 years as a Reservations Manager.Guest focused personality is essential experience is an asset.Continuos training and development of the Reservations team.Book room reservation requests, enter rooming lists, and update accurate information in the system.Recommend property facilities and assist guests with information and special requests.Ensure the best selection for the guest and ensure revenue is maximized through up-selling by the Reservations team.Consistently offer exceptional, friendly and engaging service.Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.Opportunity to develop your talent and grow within your property and across the world!.Learning programs through our Academies.Employee benefit card offering discounted rates in Accor worldwide.As a Reservations Manager, you will make our guests feel welcome and reflect the exceptional experience when they arrive! Are you an individual with keen attention to detail and a gregarious personality looking to grow your skills in the area of reservations? We are seeking a highly energized, organized, passionate and professional leader to join our Reservations team. You are leading the team that is the beginning of an exceptional guest experience. IMPORTANT: Read the application instructions keenly, Never pay for a job interview or application.Ĭlick the Links Below to Get Job Updates. Submit C.V.!use the subject heading REVIEW.
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